1. What is Loviton, first?
Loviton began with the simple idea that women should wear jackets that are attractive, comfortable, and last a long time. The people who started our company made their own coat since they couldn't find one that was soft, well-crafted, and would last forever. We now work closely with small workshops and talented artisans to make jackets with care and purpose.

2. What makes Loviton products stand out?

• We don't follow short-lived fashion fads when we make our classic styles.
• Textiles that feel like a "second skin" because they are smooth, soft, and last a long time.
• Careful attention to detail is evident in the beautiful inside lining, flawless stitching, and the draped shoulders.
• These styles will remain fashionable this year and next.

3. What does Loviton do?
We would rather not build a global movement or change the industry. It's easy to see what we want: to find a small community of women who appreciate well-made, warm, and honest coats. We want to make works that flow smoothly, are intimate, and are quietly beautiful.

4. How can Loviton be sure that its products are of high quality?
We work with reliable, small-scale manufacturers to make each coat. Before it gets to your door, we check each piece to make sure it meets our standards for stitching, durability, lining, and fabric quality.

5. What is the best way to reach Loviton?

• Email: support@loviton.store
• Call: 1 (702) 283-6592
• The address is 3730 E State St., Rockford, IL 61108, USA. The hours are Monday through Saturday from 8:00 AM to 5:00 PM CST (Chicago time).

6. Can I return or exchange my order?
Loviton will take back or exchange items that are unwashed, in their original packaging, and tagged. For more information, please refer to the Return & Refund Policy page on our website or drop an email to support@loviton.store.

7. How can I check my order?
You may keep track of your order on the Order Tracking page of our website. If you need more help, our support staff is always there to help.

8. Does Loviton protect client information?
Yes. Loviton has a full privacy policy that explains how we collect, use, and protect your data. The only things we do with your information are process orders, help customers, and send out updates or promotions if you want us to.

9. Do you ship to all parts of the world?
We do most of our business in the United States. For additional information about shipping to other countries and the prices involved, please refer to our Shipping Policy or contact our support team.

10. Would it be possible for me to cooperate with Loviton or become a distribution partner?
If you are keen to work with us, please send an email to support@loviton.store. We are open to looking into partnerships that could be beneficial.